I nearly stepped on a blood-filled hypodermic needle on my way to work the other morning.
I called 311 to report it--I mean, little kids walk this route to and from school every day, and who knows what they like to pick up--and the fallout was a comedy of bureaucratic errors.
The first few people I talked to didn't know what to do with me, since my problem didn't have to do with alternate-side parking rules. So I got transferred to the Dirty Sidewalks Division.
At first, I protested. I mean, dirty sidewalks says to me, hey come with a broom and sweep up a bit. But picking up bloody needles, in my mind, requires sturdy gloves, antiviral medication, and a bio-hazard bin. Which got me thinking about the last time I 311-ed something in the area. That time, it was a bio-hazard bin, just sitting on the sidewalk. Then, the Dirty Sidewalks Division delivered. After initial protesting, they picked it up. I reconsidered and decided the Division could handle the needle.
Next came the "Now where is this needle?" conversation. Well, the needle was on a footbridge overpass, over one highway and below another. It's a secluded area, which explains the needle, and it creates quite the convenient shortcut for my commute. I tried to explain this. I confused my 311er so thoroughly that I had to get transferred again, this time to somebody near a computer. This person wanted cross streets. I explained it was an overpass, not a street. This didn't go over well.
"What street is it on?"
"It's not a street. It's an overpass footbridge."
"Then what street is it on?"
"It's not, but it's coming off of [street] and it goes over [street]."
"Those two don't intersect!"
"I know. That's why there's an overpass."
"But they don't intersect."
(Loop it a few times.)
"I need to pick up my students from the cafeteria."
"Ok. We'll work on it."
Next time I see a bio-hazard bin, I'm not going to report it. I'll keep it on hand, just in case.